Privacy Policy:

At Divine Serenity Home Health Care, we are committed to safeguarding the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data shared with us. By accessing our services, you consent to the practices described in this policy.

Information Collection

We collect personal information, including but not limited to names, contact details, medical history, insurance information, and other relevant data, to provide quality home health care services. This information is obtained with your consent and is used solely for the purpose of delivering personalized care and ensuring your well-being.

Data Usage:

The information collected is utilized for care planning, coordination, communication with healthcare providers, insurance billing, and quality improvement initiatives. We may also use the data to inform you about our services, updates, and relevant healthcare information. Rest assured that your information will not be shared with third parties without your explicit consent, except as required by law or in the interest of public safety.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our staff members are trained to handle data confidentially and in compliance with privacy regulations. We continuously monitor and update our security protocols to ensure the integrity and safety of your data.

Data Retention:

We retain personal information only for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law or for legitimate business reasons. Upon the conclusion of our services, we securely dispose of or anonymize your data in accordance with applicable regulations.

Your Rights:

You have the right to access, correct, or delete your personal information held by Divine Serenity Home Health Care. If you wish to exercise these rights or have any concerns about the use of your data, please contact us using the information provided below.

Updates to Privacy Policy:

Divine Serenity Home Health Care reserves the right to update this Privacy Policy as needed to reflect changes in our practices or regulatory requirements. We encourage you to review this policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or data practices, please contact us at contact@divineserenity.com.

Thank you for entrusting Divine Serenity Home Health Care with your care needs. Your privacy and well-being are our top priorities.